Dear Sir/Madam, I am writing to formally submit a complaint against the trading platform 《wealthengine 》, which has recently frozen my account along with the accounts of all other traders on the platform without prior notice or valid justification. The platform is now demanding a payment of 100 USD to lift the freeze and allow access to our funds. I strongly believe that this action is unlawful, unethical, and a clear violation of traders’ rights. Freezing users' accounts and conditioning their access on the payment of additional fees is unacceptable and raises serious concerns about the platform's legitimacy and compliance with financial regulations. I respectfully request your urgent intervention to investigate this matter and take the necessary measures to protect investors from such practices. Thank you for your attention and prompt action. I am available to provide any additional information or evidence you may require.