mari raingrl
发表于

法国
举报
尽管承诺在72小时内解决,OTT撤资问题仍未得到解决
我收到了100美元的无存款欢迎奖金,并通过在MT5账户(****8)上进行手动交易赚取了约132.69美元的利润。
我的132.69 USDT出金请求仍未得到解决。2026年10月1日,OTET承诺审核将在最多72小时内完成。该截止日期已经过去。
支持团队反复发送通用回复,提及可能存在共用设备、IP地址或关联账户,但没有指明具体证据或所涉的确切合同条款。我的支持工单被关闭,没有回答我关于已错过截止日期的问题,也没有提供预计完成日期。
我要求得到明确的解释、最终决定,以及根据适用条款支付任何应付给我的资金。我可以提供电子邮件通信和截图作为证据。
以下为原文内容
Despite the promise to resolve it within 72 hours, the issue of OTT divestment remains unresolved
I received a $100 no-deposit Welcome Bonus and made approximately $132.69 in profit through manual trading on my MT5 account (****8).
My withdrawal request for 132.69 USDT remains unresolved. On October 1, 2026, OTET promised the review would be completed within a maximum of 72 hours. That deadline has passed.
Support repeatedly sends generic responses mentioning possible shared devices, IP addresses, or related accounts, without identifying specific evidence or the exact contractual clause involved. My support ticket was closed without answering my questions about the missed deadline or providing an expected completion date.
I request a clear explanation, a definitive decision, and the release of any funds owed to me under the applicable terms. I can provide email correspondence and screenshots as evidence.