Description of the issue: I have been trading with Vittaverse and accumulated a legitimate balance. On October 09, 2026, I submitted a formal withdrawal request for the amount of 1250 USD. However, the broker has frozen my transaction and locker my account. I have contacted their live chat and customer support multiple times to resolve this matter, but they have continuously delayed the process and failed to provide any valid justification. I have attached all relevant supporting evidence to this email, including my identity document, screenshots of my cTrader account balance, the pending withdrawal status dated 2026-10-09, and communication logs showing their lack of response. current They remove my money and withdraw This operation is not allowed